A digital banking is a smart, adaptable, innovative organisation that can compete in the digital economy. Digital businesses reinvent rather than enhance or improve whatever is already in existence. They look at the world through virtual reality goggles, see new possibilities and are geared up to making things happen without causing a world of pain.

• Provide dealers with up-to-the minute app notifications and insights to manage experiences and immediately close the loop with customers
• Help dealerships stay one-step ahead in managing reputation with social media insights into how customers feel about local competitors
• Enhance cross-sell and retention efforts by making key mileage moments special. 360-customer-profiles enable teams to personally engage owners at scale

It’s good to check basic tools for the banking industry: administration, databases, data import, hosting, security, and support for both the front and back-office systems. Apart from traditional IT-related services, banks can outsource stuff that is moving to digital ecosystems, as well.

• Digital transformations. Banks actively migrate to the digital universe where they can meet new customers’ demands. IT companies serve as partners as they create and support online/digital versions of mailing campaigns, accounting tools, reports, HR management platforms, ETL processes and so on.
• Omnichannel solutions. Modern customers require more personalized and streamlined access to banks’ services. IT outsourcing companies can handle the migration to omnichannel platforms that provide for easy access from any device. Simultaneously, such platforms facilitate real-time data collection and its analysis, so financial institutions can improve customers’ experience.
• Blockchain technology. Innovations rapidly change industries and blockchain technology highly relates to the financial sector. While banks may face difficulties with decentralized platforms, experienced IT teams are ready to implement them. Thanks to blockchain-based storages and networks, your company can deliver and protect data much more efficiently.
• CRM. Banks rely on their customers’ loyalty a lot. This means that specific systems for attracting, retaining, and pleasing clients are vital for any bank that wants to grow. CRM platforms are considered as totally in-house tools because they keep sensitive information.
• BI and analytics. To deliver perfect services, financial companies have to study clients and learn their wishes. Business intelligence and analytical departments gather big data, create comprehensive reports and suggest changes.

It’s good to check basic tools for the banking industry: administration, databases, data import, hosting, security, and support for both the front and back-office systems. Apart from traditional IT-related services, banks can outsource stuff that is moving to digital ecosystems, as well.

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