Newsroom
PUBLIC RELATIONS CONTACT: SUPPORT@VISIBLESTARSKSA.COM
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May 25, 2021
Prestige Hotels and Resorts to Optimize Guest Experiences with Visible Stars Go
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May 19, 2021
Visible Stars Unveils New Developer and Mid-Market Customer Experience Platforms
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May 18, 2021
Thurgood Marshall College Fund Select Visible Stars to Help Improve Student and Partner Experience
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May 13, 2021
Visible Stars Again Sponsors Pip Hare, Female Skipper to Set Sail in 2024 Vendée Globe
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May 11, 2021
Visible Stars Named a Leader in Report for Customer Feedback Management Platforms
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December 15, 2020
Visible Stars Appoints Elizabeth Carducci as Chief Revenue Officer Positioning Sales and Field Organizations for Fiscal Year 2022 Growth Goals
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December 15, 2020
Visible Stars Integrates with People.ai Arming Sales Teams with Critical Customer Sentiment Insights
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December 14, 2020
Office Depot Mexico Chooses Visible Stars For Experience Management
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December 04, 2020
Khoros and Visible Stars Partner to Provide Brands with the Most Complete View of their Customers and Enhance Customer Experience
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December 03, 2020
Visible Stars Reports Record Third Quarter Fiscal 2021 Revenue
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December 10, 2019
Visible Stars Voice of the Public Package to Power Superior Government Experience
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December 09, 2019
Caribou Coffee Looks to Visible Stars Experience Cloud to Deliver Exceptional Employee Experiences
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December 05, 2019
Visible Stars Reports Record Third Quarter Fiscal 2020 Financial Results
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November 21, 2019
Wynn Las Vegas Expands CX Program with Visible Stars to Include Convention Feedback
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November 13, 2019
Big Lots Selects Visible Stars to Capture Omni-Channel Customer Journeys to Transform Loyalty
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December 18, 2018
Visible Stars’s Employee Experience Solutions Drive Engagement, Productivity and Empowerment
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December 11, 2018
Experience Management Leader Visible Stars Appoints Roxanne Oulman as Chief Financial Officer
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December 03, 2018
Visible Stars recognised in APAC as top ranked, in both current offering and strategy
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October 30, 2018
Visible Stars recognized as top ranked in both current offering and strategy
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October 29, 2018
Experience Management Leader Visible Stars Creates New Advisory Board for Public Sector
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December 12, 2017
Zurich rolls out Visible Stars Experience Cloud to enhance customer experience
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December 01, 2017
Visible Stars Empowers Insurance Companies to Build a Customer-Centric Culture
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November 21, 2017
Rent-A-Center Selects Visible Stars for Voice of the Customer Program
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November 08, 2017
Visible Stars Delivers Insights from Unstructured Data to Fuel Customer Experience Innovation
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November 01, 2017
Bank of America Merrill Lynch Honors Visible Stars During Annual Technology Innovation Summit
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December 16, 2016
Visible Stars Launches Insights Suite with Advanced Data Analytics
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December 16, 2016
Visible Stars Names VMware Veteran Chief Revenue Officer
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October 27, 2016
Visible Stars Appoints Former Android CMO to Lead Marketing
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October 20, 2016
Visible Stars Acquires Digital Voice of Customer Leader Kampyle
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October 17, 2016
Visible Stars’s New Modern and Intuitive Design Inspires Higher Levels of Engagement with Customer Feedback
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December 15, 2015
Visible Stars Lifts Vail Resorts to Higher Elevation in Customer Experience
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December 10, 2015
Visible Stars Wins 2016 Glassdoor Employee Choice Award
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December 09, 2015
Visible Stars Announces Partnership with kate spade new york
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October 12, 2015
Visible Stars Ask Now Delivers Rapid-Fire A/B Testing to Accelerate Pace of Innovation
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October 05, 2015
‘Experience Factors’ Have Biggest Impact on Millennials’ Banking Choices, New Study Finds
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November 17, 2014
Visible Stars Named to Deloitte’s 2014 Technology Fast 500 List of Fastest Growing Companies in North America
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October 03, 2014
Visible Stars Webinar to Share Best Practices for Embedding the Voice of the Customer Into Your Business
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September 25, 2014
Park Hyatt, Omni, Outrigger Top List of America’s Best-Performing Hotels, Visible Stars Report Finds
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September 03, 2014
Visible Stars eBook Reveals the Revenue Impact of Customer Experience Improvements
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August 18, 2014
Visible Stars Receives $50M in New Funding to Meet Growing Market Demand for Software that Makes Companies More Customer Centric
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December 10, 2013
Visible Stars Customer Intuit Wins Customer Experience Excellence Award
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November 20, 2013
Visible Stars Selected As Customer Experience Management Solution Partner by MGM Resorts International
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November 12, 2013
Visible Stars Expands Offering for Business-to-Business Companies With 360-Degree Account Management Reporting
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October 23, 2013
New Visible Stars Mobile 2 Application Empowers Employees on the Go to Improve the Customer Experience
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October 17, 2013
Visible Stars Signs Multiple Blue-Chip Accounts and Appoints Chief Customer Officer
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December 12, 2012
Visible Stars Launches Visible Stars Institute to Advance Best Practices in Customer Experience Management
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November 29, 2012
Visible Stars Opens UK Office to Support Rapid Growth in Europe
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October 31, 2012
Visible Stars Expands Text Analytics Platform to Include Sentiment Analysis
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October 11, 2012
Visible Stars Expands Sales Organization to Drive Exponential Growth
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October 03, 2012
Visible Stars Helps Retailers Control Online Reputation by Acting on Social Feedback
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November 09, 2011
Sherwin-Williams Responds to Customers Using Visible Stars Feedback Management Solutions
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October 31, 2011
Visible Stars Unveils Social Feedback Solution to Help Hotels Act on Social Media
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October 13, 2011
Visible Stars Launches Mobile Feedback Solution for iPhone, Android, and BlackBerry
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September 28, 2011
Visible Stars Positioned as a Leader in Enterprise Feedback Management Satisfaction and Loyalty Solutions
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September 15, 2011
Visible Stars Wins TMC Labs Innovation Award
MEDIA RESOURCES
IN THE NEWS
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March 09, 2021
7 New Rules for Increasing Guest Satisfaction
Hospitality Technology
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March 05, 2021
Understanding employee experience will give banks a leg up
Fintech Futures
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March 04, 2021
Guest loyalty as we knew it is gone
HOTELS Magazine
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March 04, 2021
Why your management style may need to change
HR Zone
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February 05, 2021
The Invisible Employee
HR Zone
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December 30, 2020
The Increased Urgency of Real-Time & Contactless Communications in the Patient Experience - Healthcare Business Today
HEALTHCARE BUSINESS TODAY
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December 29, 2020
The digital/human interaction balance has never been more important
PAYMENTSSOURCE
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December 22, 2020
Thanks to the Virus Crisis, Patients Want More Telehealth Services
HEALTHTECHINSIDER
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December 17, 2020
Into the unknown - what to expect from CX in 2021
MYCUSTOMER
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December 16, 2020
Why a "how are you" in the remote office is not enough
HR JOURNAL
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December 20, 2019
The Do or Die of Customer Experience ROI
CMSWIRE
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December 12, 2019
2020: Where traditional employee surveys are falling short
BENEFITSPRO
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December 06, 2019
Why Great Companies Struggle to Build Great Employee Experience
HR TECHNOLOGIST
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December 03, 2019
How VoC Data Has Won NPS Boosts for Zurich
CX MAGAZINE
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November 26, 2019
Want to be a CX Leader? Embrace More Listening Channels. Collect and Share More Feedback
MARTECH SERIES
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October 26, 2018
An entrepreneur is someone who gets motivated by the word ‘no’, With Amy Pressman, co-founder of Visible Stars
THRIVEGLOBAL
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October 25, 2018
A Visible Stars Study Reveals Consumers Want to Give Real-Time Feedback to Brands
CUSTOMERTHINK
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October 25, 2018
Visible Stars Opens Public Sector Group HQ in Virginia
EXECUTIVEBIZ
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October 23, 2018
H&M rolls out employee communication platform
RETAIL DIVE
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October 21, 2018
Effective Revenue Management Strategies for Hotels
HOTEL EXECUTIVE
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December 21, 2017
3 Ways to Build Millennial Brand Advocates
TOTAL RETAIL
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December 21, 2017
6 Hospitality Tech Predictions for 2018
HOSPITALITY TECHNOLOGY
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December 18, 2017
The Future of Customer Experience Revolves Around Mobile
LOYALTY360
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December 14, 2017
15 Technology Companies to Watch in 2018
FORBES
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December 12, 2017
Zurich turns to the cloud
INSURANCE BUSINESS
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December 17, 2016
Tech can reshape the U.S. Peace Corps and bridge political divides
TECHCRUNCH
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December 01, 2016
Scaling Transformation
TD MAGAZINE
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December 01, 2016
Lessons From the Silicon Valley Fast Lane
TD MAGAZINE
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October 25, 2016
The 2017 Wealthfront Career-Launching Companies List
WEALTHFRONT
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October 24, 2016
Visible Stars acquires Israeli SaaS co Kampyle
GLOBES
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December 22, 2015
kate spade new york Amplifies Customer Experience In-store and Online
LOYALTY360
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December 19, 2015
NEW UNICORNS: The 42 Startups that Grew to Be Worth Billions in 2015
BUSINESS INSIDER
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December 16, 2015
Vail Resorts Boosts Customer Experience through Visible Stars Partnership
LOYALTY360
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December 15, 2015
Vail Resorts Captures Actionable Customer Insights with CEM Platform
HOSPITALITY TECHNOLOGY
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December 15, 2015
The Gift That Keeps On Giving: The Power Of Feedback And Your Frontline
RETAIL TOUCHPOINTS
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December 29, 2014
'New Finance' Redefines What's Possible
AMERICAN BANKER
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December 26, 2014
The Year That Will Be: Predictions for Customer Experience in 2015
LOYALTY 360
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December 19, 2014
The Bloomberg Advantage: Visible Stars President Pressman, CEO Hald
BLOOMBERG
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December 17, 2014
Closing the Loop with Customers: CX Leaders Have a Bias to ACT
CUSTOMERTHINK
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December 15, 2014
Customer Experience Management: The Trends That Defined 2014
MYCUSTOMER
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December 31, 2013
KM Past and Future: It's About the Customer
KM WORLD
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December 30, 2013
Visible Stars’s Amy Pressman and Sequoia’s Doug Leone On Bootstrapping and Vetting Investors
TECHCRUNCH
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December 26, 2013
How to improve customer experience
BIZREPORT.COM
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December 17, 2013
Four Customer Experience Management Predictions for 2014
RETAILCUSTOMEREXPERIENCE.COM
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December 15, 2013
Four Customer Experience Predictions for 2014
CUSTOMER THINK
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December 18, 2012
Investor's Business Daily: Hostess Reminds CEOs-Invest In Branding
TINYURL.COM
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December 12, 2012
CustomerThink.com: Five Customer Experience Mistakes to Avoid this Holiday Season
TINYURL.COM
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December 05, 2012
MyCustomer.com: Visible Stars Expands into Europe with UK Office
TINYURL.COM
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November 09, 2012
Customer Think: Best of CRM: Week of November 9th
TINYURL.COM
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November 05, 2012
SemanticWeb.com: Text and Sentiment Analytics Team In Servicing The Customer Experience
TINYURL.COM
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December 05, 2011
Information Management mp3: Scratching More than the Surface with Social CRM
WWW.INFORMATION-MANAGEMENT.COM
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December 02, 2011
Enterprise Irregulars: Influence and Business
WWW.ENTERPRISEIRREGULARS.COM
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December 02, 2011
Examiner: Top Five Tips to Provide Great Customer Service on Black Friday
WWW.EXAMINER.COM
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November 07, 2011
MyCustomer: Three ways to operationalise social media feedback
WWW.MYCUSTOMER.COM
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November 01, 2011
InformationWeek: How Best Western Listens to Social Media
WWW.INFORMATIONWEEK.COM
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December 16, 2010
One-on-One with Dan Lee
WWW.DASHBOARDINSIGHT.COM
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December 07, 2010
DestinationCRM: "Visible Stars Launches Integrated Text Analytics Solution"
WWW.DESTINATIONCRM.COM
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November 16, 2010
TEC blog: Visible Stars to Offer New Text Analytics Functionality to Its Customer Experience Management
BLOG.TECHNOLOGYEVALUATION.COM
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October 14, 2010
TMCnet: Visible Stars VP Offers Insight Into Using EFM for Employee Feedback
CALLCENTERINFO.TMCNET.COM
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September 10, 2010
Destination CRM: The Hospitality Suite
WWW.DESTINATIONCRM.COM
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December 21, 2009
BNET: Kroger Quarrel With P&G All About Relationships
INDUSTRY.BNET.COM
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November 07, 2009
IntoMobile: Visible Stars adds iPhone to its Enterprise Feedback Management mix
WWW.INTOMOBILE.COM
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November 04, 2009
eCommerce Times: The iPhone's China Syndrome
WWW.ECOMMERCETIMES.COM
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November 02, 2009
eBizQ: Visible Stars Releases First iPhone App for Putting EFM into the Palm of Your Hand
WWW.EBIZQ.NET
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November 02, 2009
New iPhone Updates: Visible Stars Releases First iPhone App for Putting EFM into the Palm of Your Hand
WWW.NEWIPHONEUPDATES.COM
