Overview
Visible Stars CX Journeys
Learn how you can answer journey-based questions, conduct behavioral analysis, and predict experience outcomes.
Journey Optimization
Unify data sources and resolve identity across channels to gain a comprehensive view of customer journeys. Uncover common paths and areas for improvement with powerful query and visualization tools.
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Behavioral Segmentation
Group customers by common behaviors, experiences and other attributes to uncover trends and identify priority segments. Use experience feedback to enhance your understanding of all customers in a segment, including the silent majority.
Actionable Insights
Operationalize journey insights by triggering alerts in Visible Stars or workflows in 3rd-party platforms to drive targeted actions. And with its intuitive visualizations and deep analytics, your team will know where to focus for driving experience improvements.
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